PRIVACY POLICY Last Updated: July 11, 2026 This Privacy Policy explains how Remote Sales Training TC, doing business as Tim Chao (“Tim Chao,” “Company,” “we,” “us,” or “our”), collects, uses, stores, and discloses personal information. This Privacy Policy applies to https://timchaoai.com, our forms, applications, communities, mobile messaging programs, products, programs, events, and related services. By using our website or providing personal information, you acknowledge the practices described in this Privacy Policy. 1. Information We Collect We may collect the following categories of information. Information You Provide You may provide information such as: • Name • Email address • Mobile telephone number • Mailing or billing address • Company or business name • Job title • Social-media information • Application and survey responses • Appointment information • Account login details • Communications with our team • Community posts and messages • Testimonials or feedback • Purchase and transaction information • Information submitted during coaching, consulting, or support Payment Information Payments may be processed through third-party payment providers. We generally do not directly store complete payment-card numbers. Payment providers may collect card details, bank information, billing information, and fraud-prevention information under their own privacy policies. Information Collected Automatically 1When you use our website, we or our service providers may automatically collect: • IP address • Browser and device type • Operating system • Referring website • Pages viewed • Links clicked • Dates and times of visits • Approximate location derived from IP address • Cookie and tracking information • Website interactions and conversion activity Information From Other Sources We may receive information from sources such as: • Social-media platforms • Advertising platforms • Referral partners • Event or webinar platforms • Scheduling services • Payment providers • Customer-relationship management platforms • Analytics providers • Publicly available business sources We do not treat information obtained from another source as permission to send marketing text messages. SMS consent must be provided directly to Tim Chao through an approved opt-in process. 1. How We Use Information We may use personal information to: • Operate and improve our website • Provide purchased products and services • Process payments and transactions • Create and maintain accounts • Review applications • Schedule calls and appointments • Deliver coaching, training, events, and community access • Respond to questions and support requests • Send requested resources • Send service and account communications • Send text messages when the recipient has provided appropriate consent • Send email marketing where permitted • Personalize content and offers 2• Measure website and advertising performance • Maintain security and prevent fraud • Enforce contracts and policies • Protect our legal rights • Meet legal, tax, accounting, and regulatory obligations 1. SMS AND MOBILE INFORMATION When you provide your mobile number and affirmatively opt in, we may use that number to send the categories of messages disclosed at the point of consent. These may include appointment reminders, event reminders, requested information, support messages, account updates, educational messages, follow-up communications, and promotional offers. Message frequency varies. Message and data rates may apply. You may opt out by replying STOP or by clearly communicating your request through another reasonable method. Reply HELP for assistance. Mobile Information Non-Sharing Commitment We do not sell, rent, or share mobile telephone numbers, text-message opt-in records, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. We may provide limited mobile information to vendors that help us operate our messaging program, such as telecommunications providers, messaging platforms, customer-support providers, and technology vendors. Those providers may use the information only to perform services for us and must protect it appropriately. SMS opt-in records and messaging consent are excluded from all other third-party sharing and will not be transferred to another business for that business to market to you. 1. Cookies and Tracking Technologies We and our service providers may use cookies, pixels, tags, scripts, and similar technologies. These technologies may be used to: • Keep the website functioning • Remember preferences • Understand website traffic • Measure conversions • Improve user experience • Detect fraud or security problems • Measure advertising performance • Deliver or personalize advertising where permitted 3You may be able to control cookies through your browser settings or a cookie-management tool provided on our website. Blocking cookies may cause some website features to function incorrectly. 1. How We Disclose Information We may disclose personal information in the following circumstances. Service Providers We may provide information to companies that perform services for us, including: • Website hosting • Customer-relationship management • Payment processing • Email delivery • SMS delivery • Scheduling • Video hosting • Webinar hosting • Community management • Customer support • Analytics • Advertising measurement • Fraud prevention • Accounting and legal services These providers may use personal information only for authorized services, subject to their contracts and applicable law. Business Transactions Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Any recipient would remain subject to applicable privacy obligations. Legal and Safety Purposes We may disclose information when reasonably necessary to: • Comply with law, regulation, court order, or legal process • Respond to a lawful government request • Enforce our contracts and policies • Detect or prevent fraud, security incidents, or illegal conduct • Protect the rights, safety, or property of the Company, our users, or others 4With Your Direction or Consent We may disclose information when you specifically ask us to or separately consent to the disclosure. Mobile numbers and SMS consent will not be disclosed for another party’s marketing merely because you consented to receive messages from Tim Chao. 1. Sale and Sharing of Personal Information We do not sell personal information in exchange for money. Some state privacy laws may define certain advertising or analytics disclosures as a “sale,” “sharing,” or use for targeted advertising, even when no money is exchanged. Depending on where you live, you may have a right to opt out of those practices. Regardless of any other disclosure described in this Privacy Policy, we do not sell or share mobile phone numbers, SMS opt-in data, or messaging consent for third-party or affiliate marketing. 1. Advertising We may use advertising platforms to measure campaigns, create audiences, or display relevant advertisements. These platforms may receive identifiers, cookie information, device information, website activity, or conversion data. They are not authorized to receive or use SMS consent records for their own marketing. You may be able to limit targeted advertising through browser settings, platform settings, or privacy controls available on our website. 1. Data Retention We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may depend on: • The duration of our relationship with you • The services you use • Contractual obligations • Payment and accounting requirements • Legal and regulatory requirements • Dispute resolution • Fraud prevention and security • Consent and opt-out recordkeeping 5We may retain records showing when and how SMS consent was provided and when an opt-out request was received. 1. Data Security We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, network, database, or transmission method is completely secure. We cannot guarantee absolute security. You are responsible for protecting your passwords and promptly notifying us if you believe your account has been compromised. 1. Your Choices Email Marketing You may unsubscribe from marketing emails by using the unsubscribe link included in the message. Text Messages You may opt out of recurring text messages by replying STOP. You may also contact us through the information below and clearly request that text messages stop. We may send one final message confirming the opt-out. Cookies You may control many cookies through your browser or our cookie-management tool, when available. Account Information You may request corrections to inaccurate account information by contacting us. 1. State Privacy Rights Depending on your state of residence and whether the applicable law covers our business, you may have rights concerning your personal information, including the right to: • Know what information we collect • Request access to information • Request correction • Request deletion • Obtain a portable copy • Opt out of certain sales, sharing, or targeted advertising 6• Limit certain uses of sensitive information • Appeal a denied privacy request • Receive equal service without unlawful discrimination To submit a request, contact reachtimchao\@gmail.com. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority. Some information may be exempt from a request when we need it to comply with law, complete a transaction, maintain security, exercise legal rights, or satisfy another lawful exception. 1. California Privacy Notice California residents may have rights under the California Consumer Privacy Act, as amended, if that law applies to our business. Categories of personal information we may collect include: • Identifiers • Customer-record information • Commercial information • Internet or electronic-network activity • Approximate geolocation • Audio, visual, or similar information • Professional or employment-related information • Inferences based on provided information We collect and use these categories for the business and commercial purposes described in this Privacy Policy. We do not use or disclose sensitive personal information for purposes that require a separate right to limit under California law. We do not knowingly sell or share the personal information of consumers under 16 years old. 1. Do Not Track and Global Privacy Controls Some browsers provide “Do Not Track” signals. There is not one universally accepted standard for responding to all Do Not Track signals. Where required by applicable law and technically supported, we may recognize browser-based opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal. 1. Children’s Privacy 7Our website and services are not directed to children under 13, and our paid services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact reachtimchao\@gmail.com so we can review and delete it where appropriate. 1. International Users Our business is operated from the United States. If you access our services from another country, your information may be transferred to, stored in, and processed in the United States or another country where our service providers operate. Data-protection laws in those countries may differ from those in your location. 1. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. Review their privacy policies before submitting information. 1. Changes to This Privacy Policy We may update this Privacy Policy periodically. The updated policy will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website, email, or another reasonable method. 1. Contact Us For privacy questions or requests, contact: Remote Sales Training TC Doing Business As: Tim Chao Website: https://timchaoai.com Privacy Email: reachtimchao\@gmail.com Support Email: reachtimchao\@gmail.com Phone: +15622936233 8Mailing Address: 7901 4th St N STE 300, St. Petersburg, FL, 33702